Your personal data matters to us. This Privacy Policy explains what information wz2 collects, how it is used, who it may be shared with, and the rights you have as a registered player on our platform.
A quick overview of our key commitments to your privacy as a Filipino player on wz2.
wz2 collects personal data only to the extent necessary to operate your account, process transactions, and comply with legal requirements. We do not collect data beyond what serves a clear and legitimate purpose related to your use of the platform.
All data transmitted between your device and wz2 — including login credentials, account details, and payment information — is protected by SSL encryption. This applies whether you access wz2 through a browser or the mobile app, on any network.
wz2 does not sell, rent, or trade your personal information to third-party marketers or advertisers. Data may be shared only with service providers directly involved in operating the platform, and only under strict confidentiality agreements.
Identity documents submitted during KYC verification are handled with the highest level of care. They are used solely to confirm your identity and age, are stored securely, and are not accessible to any party outside the verification process.
Registered players can request access to the personal data wz2 holds about them, request corrections to inaccurate information, or request account closure at any time by contacting [email protected]. Data requests are handled within a reasonable timeframe.
wz2 uses one-time password (OTP) verification as an additional layer of security for account access. This means that even if your password were compromised, your account would remain protected by the OTP step tied to your registered mobile number.
wz2 is committed to protecting the personal information of every player who uses the platform. This Privacy Policy describes how wz2 collects, processes, stores, and protects personal data in connection with account registration, deposits, gameplay, withdrawals, and general use of the wz2 website and mobile app.
By registering an account or continuing to use the wz2 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the Terms and Conditions.
wz2 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information required for identity verification.
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | At account registration |
| KYC / Identity Data | Government-issued ID, selfie for verification | Before first withdrawal |
| Payment Data | GCash or Maya account name, bank account name and number | When adding a withdrawal method |
| Device and Usage Data | IP address, device type, browser, session activity | Automatically during platform use |
| Communications Data | Support emails, chat messages, feedback submitted | When you contact wz2 support |
wz2 does not collect credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on the platform.
Personal data collected by wz2 is used for the following purposes:
wz2 does not use your personal data for purposes unrelated to the operation of the platform or your account without your explicit consent.
wz2 retains personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with applicable legal and record-keeping obligations. Specific retention periods vary by data type:
When personal data is no longer required, wz2 takes steps to securely delete or anonymise it.
wz2 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.
While wz2 maintains strong security practices, no digital platform can guarantee absolute security. You are responsible for keeping your own password and OTP codes confidential. If you suspect any unauthorised access to your account, contact [email protected] immediately.
wz2 uses cookies and similar tracking technologies to support the functioning of the platform and to improve your experience. Cookies are small text files stored on your device when you visit the wz2 website.
You can manage cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of certain parts of the wz2 platform.
As a registered player on wz2, you have the following rights in relation to your personal data:
To exercise any of these rights, please email [email protected] with your request and registered account details. wz2 will respond within a reasonable timeframe and may ask you to verify your identity before processing any data request.
wz2 is strictly a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. If wz2 becomes aware that personal data has been collected from a person below this age, the account will be suspended immediately and the relevant data will be deleted.
If you are a parent or guardian and believe that a minor has registered on wz2, please contact us immediately at [email protected] so that the account can be reviewed and closed. For more on our approach to player wellbeing, visit the Responsible Gaming page.
wz2 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through an in-platform message or email.
Continuing to use the wz2 platform after a Privacy Policy update takes effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is handled.
If you have any questions about this Privacy Policy or about how wz2 handles your personal data, please reach out to the support team by email. We aim to respond to all privacy-related enquiries within 24 hours.
Privacy enquiries: [email protected] · Response time: within 24 hours
For general account help, game questions, or withdrawal support, the same email address reaches the full wz2 support team. You can also find answers to common questions on the FAQ page.